Cancellation & Refund Policy

• At least 10 days before the journey starts: we refund 75% of the total amount you paid.
• Less than 10 days before the journey starts: there is no refund. By then, arrangements, commitments to the families and local suppliers, and travel logistics are already in place.
• Not arriving without telling us counts as a cancellation on the day, so there is no refund.

“The journey starts” means the first day of your journey, as shown on your ticket.

If one or more people on a family booking drop out but the rest still travel, we refund the difference between what you paid and the price for the people who are still coming, minus the processing fee on that difference.

If we have to move your journey to other dates and you can’t join on the new ones, we refund the full amount you paid, minus the processing fee.

If we have to cancel a journey, we refund the full amount you paid, minus the processing fee.

When you pay, the bank and payment provider handling the payment take a transaction charge. That charge is not returned to us when we refund you, so it is deducted from the refund. We keep none of it.

• Medical emergency. If you have to cancel because of an unexpected medical emergency, we may offer a refund or credit towards a future journey as a special case. We may ask for medical documents.
• Natural disasters and government restrictions. If a journey is affected by a natural disaster, an epidemic or restrictions imposed by the government, we may offer to move you to other dates, or a partial refund, depending on the situation.
• Events beyond our control (force majeure). Severe weather, political unrest and similar events may change how this policy applies, depending on the situation.

Email support@indianwedding.tours or call us (see Contact Us) with your booking reference. The date we receive your request is the date we use for the 10-day rule.

We review every request and confirm your refund within 3 working days. Once it is approved, the money is returned to the original payment method within 7–10 working days. Your bank may take a little longer to show it.